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  • International Shipping and Customs Policy

    We are able to ship worldwide, but please review your country’s customs and duty policies prior to purchasing, as we are not liable for any fees or taxes your package may be subject to upon crossin...

  • How much will shipping cost?

      Shipping costs depend on where you live and how fast you want your piece shipped to you—in other words, it’s almost entirely up to you!   CLICK HERE to see our current shipping cost and turnarou...

  • Can I upgrade my shipping after I make a purchase?

      We cannot upgrade shipping after an order has been placed. If you need your order sooner, please contact our care team to cancel your current order and reorder with the appropriate shipping. You...

  • Where do you ship to?

    We ship worldwide. Though the usual transit time for international orders is between 6 and 8 weeks, please keep in mind that these times can vary greatly.  Please review your country’s customs and ...

  • What payment methods do you accept?

    We want to make it as easy as possible for you to pay for your piece, so we accept a variety of payment methods. You can pay by: Credit or debit card  Apple Pay PayPal (or Venmo via PayPal) Google...

  • Where is my order?

    Why haven’t I received an Order Confirmation email?You should receive a confirmation email after your purchase. If you have not received an email from us within an hour of purchase, it’s possible t...

  • How do I update or cancel my order?

    At this time, we do not offer post-order changes. If you need to make a change after ordering, we ask that you cancel your order and place a new one. Your original purchase will be refunded.    

  • Are your prices listed in USD?

    All prices on our website are displayed in USD, but it’s easy to make a purchase no matter where you live. Orders made outside the United States will be automatically charged in USD, and but you wi...

  • How do I change my shipping address?

    If you need to change your shipping address, please reach out to our Care Team with your order number and correct address as soon as possible. If your piece is still in production, we’ll get it upd...

  • Shipping and production times

    Since each and every piece we sell is handmade to order just for you, production time can vary from piece to piece. Click here to see our current estimated delivery times.