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  • Where do you ship to?

    We ship worldwide. Though the usual transit time for international orders is between 7 and 14 days, please keep in mind that these times can vary greatly.  Please review your country’s customs and ...

  • International Shipping and Customs Policy

    We are able to ship worldwide, but please review your country’s customs and duty policies prior to purchasing, as we are not liable for any fees or taxes your package may be subject to upon crossin...

  • How do I track my order?

    You’ll automatically receive an email with your package’s tracking number from us as soon as your order has left the studio. Please note that it may take up to 24 hours for our shipping partners to...

  • Available Letter Styles

    When it comes to personalizing your piece, we offer a number of different letter styles to choose from. Below, you will find all letter styles that are currently available:   Beyond letter style...

  • What's the difference between stamping and engraving?

    Essentially, stamped pieces are handmade and engraved pieces are made by machine -- but it's worth delving in a little deeper to get a better understanding of which might be the right choice for yo...

  • How do I personalize a piece?

    Find the piece you would like to purchase. Choose your material, finish and any other available preferences from the drop-down menus (for example, the number of hearts you want on your Maude Heart...

  • Can you stamp in foreign languages or using foreign alphabets?

    Most of our pieces are handmade using metal-die stamps, and we can stamp your piece in any language that uses the Latin alphabet. Though we don’t have any stamps for non-Latin alphabets, we are abl...

  • Available Symbols

    We have a variety of symbols available for customizing your piece just the way you want it. You can find all of our available designs on this handy chart below: Please note that not all designs w...

  • How do I know what size chain fits me?

    The best way to make sure your necklace fits correctly is to take a measurement yourself! All you need is a piece of string and a ruler or measuring tape.  Already own a necklace that fits you perf...

  • How do I find out my ring size?

    1. Get sized at a local jeweler Getting sized by a jeweler is the most reliable way to find out your ring size, as all jewelers in the United States use the same standard sizes. (If you live outsid...