What if my piece doesn't fit?

If your piece isn't fitting perfectly, simply ship your piece back to us within 90 days of delivery and we will resize it free of charge.

If it's within 30 days of your order and delivered within the US, click here to enter your order number + zip code and instantly download a free return label.

For necklaces and bracelets that are too short, purchasing an extender is a terrific option if you'd like an adjustable length. It's also a quicker fix if the piece is time-sensitive. 

Our return address:

GLDN
Attn: Resize: Order #XXXX
P.O. Box 17
La Conner, WA 98257

Inside your package, please include a note with:

1. Your order number (#XXXXX)
2. Your contact information (name, email, return address, and phone number)
3. The details of your resizing

Make sure to check out this page full of helpful tips for assuring your piece gets back us safe and sound!