What can I exchange and how can I exchange it?

We are happy to accept exchanges for any and all of our jewelry (yes—even personalized pieces!) within 90 days of delivery.

If the order was delivered within 30 days and delivered within the US, click here to enter your order number + zip code and instantly download a free return label.

All you have to do is send your piece back to the studio and message our Care Team to find out if you’ll need to purchase an upgrade or be issued a refund to cover any price difference between pieces.

Our return address:

GLDN
Attn: Exchange: Order #XXXX
P.O. Box 17
La Conner, WA 98257

Inside your package, please include a note with:

1. Your order number (#XXXXX)
2. Your contact information (name, email, return address, and phone number)
3. The details of your exchange (what piece you are exchanging it for)

 Please also check out these helpful tips for sending your piece back!