How do I update or cancel my order?

If you wish to update or cancel an order before it has shipped, please reach out to our Care Team with your order number and any other relevant information. If your order has already shipped, you may also send it back to our studio for adjustments.

We’ll always do our best to accommodate any changes and updates you wish to be made on your piece, but once an order is in production, we can’t always guarantee that these changes are possible. However, our Care Team is always ready to help figure out a solution that works for you!